/* iSeeDesk operational interface v4. This layer preserves the existing DOM and behavior. */
:root {
  --is-bg: #f2f5f4;
  --is-panel: #ffffff;
  --is-panel-muted: #f8faf9;
  --is-ink: #102126;
  --is-muted: #68777d;
  --is-line: #dfe7e4;
  --is-line-strong: #cdd9d5;
  --is-nav: #0c2f32;
  --is-nav-muted: #a9c6c2;
  --is-accent: #087a6f;
  --is-accent-hover: #06665d;
  --is-accent-soft: #e5f4f0;
  --is-positive: #12866f;
  --is-warning: #b57716;
  --is-danger: #bf4540;
  --is-focus: rgba(8, 122, 111, .2);
  --is-shadow: 0 1px 2px rgba(18, 35, 42, .04), 0 8px 24px rgba(18, 35, 42, .035);
  --is-rail: 62px;
  --is-sidebar: 240px;
  --is-topbar: 64px;
}

body[data-tenant="amanty"] {
  --is-nav: #351126;
  --is-nav-muted: #e0b8cd;
  --is-accent: #b41662;
  --is-accent-hover: #91124f;
  --is-accent-soft: #fff0f6;
  --is-positive: #a91960;
  --is-focus: rgba(180, 22, 98, .2);
}

html,
body {
  background: var(--is-bg) !important;
  color: var(--is-ink);
}

body {
  font-size: 14px;
  letter-spacing: 0;
}

/* Keep authentication isolated from the application shell on every viewport. */
.auth-screen {
  position: fixed;
  inset: 0;
  z-index: 10000;
  overflow: auto;
  overscroll-behavior: contain;
}

body.auth-locked {
  overflow: hidden;
}

body.auth-locked .app,
body.auth-locked .mobile-app-bar,
body.auth-locked .mobile-bottom-nav,
body.auth-locked .mobile-nav-scrim {
  visibility: hidden;
  pointer-events: none;
}

button,
input,
select,
textarea {
  letter-spacing: 0;
}

:focus-visible {
  outline: 3px solid var(--is-focus) !important;
  outline-offset: 2px;
}

.app,
.app.inbox-mode {
  height: 100dvh;
  background: var(--is-bg) !important;
  backdrop-filter: none !important;
}

.app {
  grid-template-columns: var(--is-rail) var(--is-sidebar) minmax(0, 1fr) !important;
}

.app.inbox-mode {
  grid-template-columns: var(--is-rail) minmax(0, 1fr) !important;
}

.app.inbox-mode > .sidebar {
  display: none;
}

.rail {
  width: var(--is-rail);
  padding: 10px 8px 12px !important;
  gap: 7px !important;
  border: 0 !important;
  border-inline-end: 1px solid rgba(255, 255, 255, .08) !important;
  background: var(--is-nav) !important;
  color: #fff;
}

.rail .logo {
  width: 40px !important;
  height: 40px !important;
  margin-bottom: 7px;
  border: 1px solid rgba(255, 255, 255, .16);
  border-radius: 8px !important;
  background: rgba(255, 255, 255, .1) !important;
  color: #fff;
  font-size: 14px !important;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .08);
}

.rail-btn {
  width: 42px !important;
  height: 42px !important;
  border-radius: 8px !important;
  color: var(--is-nav-muted) !important;
}

.rail-btn svg {
  width: 20px;
  height: 20px;
  stroke-width: 2;
}

.rail-btn:hover,
.rail-btn.active {
  color: #fff !important;
  background: rgba(255, 255, 255, .12) !important;
}

.rail-btn.active::before {
  inset-inline-start: -8px !important;
  width: 3px !important;
  height: 22px !important;
  border-radius: 0 4px 4px 0 !important;
  background: #54d3c0 !important;
}

body[data-tenant="amanty"] .rail-btn.active::before {
  background: #ff9d3d !important;
}

.sidebar {
  width: var(--is-sidebar);
  min-width: var(--is-sidebar);
  background: #fbfcfc !important;
  border-inline-end: 1px solid var(--is-line) !important;
}

.side-head {
  padding: 16px 14px 13px !important;
  border-bottom: 1px solid var(--is-line) !important;
}

.product {
  min-height: 46px;
  margin-bottom: 13px !important;
}

.product h1 {
  color: var(--is-ink);
  font-size: 18px !important;
  font-weight: 900;
}

.product small {
  display: block;
  margin-top: 3px;
  color: var(--is-muted) !important;
  font-size: 10px !important;
  font-weight: 800;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.search,
.conversation-search-field {
  border: 1px solid var(--is-line-strong) !important;
  border-radius: 8px !important;
  background: #fff !important;
}

.search:focus-within,
.conversation-search-field:focus-within,
.chat-search-bar:focus-within {
  border-color: var(--is-accent) !important;
  box-shadow: 0 0 0 3px var(--is-focus) !important;
}

.nav-list {
  gap: 3px !important;
  padding: 10px 9px !important;
}

.nav-item {
  min-height: 42px !important;
  padding: 0 11px !important;
  border-radius: 7px !important;
  color: #34454a !important;
  font-size: 13px;
  font-weight: 800 !important;
}

.nav-item svg {
  width: 18px;
  height: 18px;
  stroke-width: 1.9;
}

.nav-item:hover {
  color: var(--is-accent) !important;
  background: var(--is-accent-soft) !important;
}

.nav-item.active {
  color: var(--is-accent) !important;
  background: var(--is-accent-soft) !important;
  box-shadow: inset 3px 0 0 var(--is-accent) !important;
}

html[dir="rtl"] .nav-item.active {
  box-shadow: inset -3px 0 0 var(--is-accent) !important;
}

.count,
.unread-badge {
  background: var(--is-accent) !important;
}

.workspace {
  min-width: 0;
  background: var(--is-bg);
}

.topbar {
  min-height: var(--is-topbar) !important;
  height: var(--is-topbar);
  padding: 8px 16px !important;
  border-bottom: 1px solid var(--is-line) !important;
  background: rgba(255, 255, 255, .98) !important;
  box-shadow: none !important;
  backdrop-filter: none !important;
}

.app.inbox-mode .topbar {
  min-height: 54px !important;
  height: 54px;
}

.top-title h2 {
  color: var(--is-ink);
  font-size: 17px !important;
  line-height: 1.2;
}

.top-title p {
  margin-top: 3px !important;
  color: var(--is-muted) !important;
  font-size: 11px !important;
}

.top-actions {
  gap: 6px !important;
}

.icon-btn,
.ghost,
.primary,
.language-select,
.user-chip {
  min-height: 36px;
  border-radius: 7px !important;
  box-shadow: none !important;
}

.icon-btn,
.ghost,
.language-select,
.user-chip {
  border-color: var(--is-line-strong) !important;
  background: #fff !important;
}

.icon-btn:hover,
.ghost:hover {
  border-color: color-mix(in srgb, var(--is-accent) 40%, var(--is-line)) !important;
  color: var(--is-accent) !important;
  background: var(--is-accent-soft) !important;
}

.primary,
.send,
.send-fab,
.record-action.primary {
  background: var(--is-accent) !important;
  color: #fff !important;
}

.primary:hover,
.send:hover,
.send-fab:hover {
  background: var(--is-accent-hover) !important;
}

.content {
  padding: 14px !important;
  background: var(--is-bg);
}

.app.inbox-mode .content {
  padding: 0 !important;
}

.screen.active {
  animation: is-screen-in .14s ease both !important;
}

@keyframes is-screen-in {
  from { opacity: .72; transform: translateY(3px); }
  to { opacity: 1; transform: none; }
}

.card,
.thread,
.conversation-list,
.inspector,
.control-panel,
.agent-detail,
.table-wrap,
.panel,
.meta-account-card,
.status-card,
.flow-card {
  border: 1px solid var(--is-line) !important;
  border-radius: 8px !important;
  background: var(--is-panel) !important;
  box-shadow: var(--is-shadow) !important;
}

.card-head {
  min-height: 48px !important;
  padding: 10px 13px !important;
  border-bottom: 1px solid var(--is-line) !important;
}

.card-head h3 {
  color: var(--is-ink);
  font-size: 14px !important;
  font-weight: 900;
}

.card-body {
  padding: 13px !important;
}

/* Operational dashboard */
.dashboard-root {
  gap: 12px !important;
  max-width: 1680px;
  margin-inline: auto;
}

.dashboard-command {
  min-height: 112px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(390px, .65fr);
  gap: 20px;
  align-items: center;
  padding: 18px 20px;
  border: 1px solid var(--is-line);
  border-inline-start: 4px solid var(--is-accent);
  border-radius: 8px;
  background: var(--is-panel);
  box-shadow: var(--is-shadow);
}

.dashboard-command-copy {
  min-width: 0;
}

.dashboard-eyebrow {
  display: inline-flex !important;
  align-items: center;
  gap: 7px !important;
  color: var(--is-accent) !important;
  font-size: 11px !important;
  font-weight: 900 !important;
  text-transform: none !important;
}

.dashboard-eyebrow svg {
  width: 16px;
  height: 16px;
}

.dashboard-command h3 {
  margin: 5px 0 5px;
  color: var(--is-ink);
  font-size: 25px;
  line-height: 1.25;
  font-weight: 900;
}

.dashboard-command p {
  max-width: 760px;
  margin: 0;
  color: var(--is-muted);
  font-size: 12px;
  line-height: 1.65;
}

.dashboard-command-meta {
  min-width: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.dashboard-live-state {
  grid-column: 1 / -1;
  min-height: 34px;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 7px 10px;
  border: 1px solid #cfe4dd;
  border-radius: 7px;
  color: #166454;
  background: #f1faf7;
  font-size: 11px;
  font-weight: 900;
}

.live-dot {
  width: 8px;
  height: 8px;
  flex: 0 0 auto;
  border-radius: 50%;
  background: #1aaa82;
  box-shadow: 0 0 0 4px rgba(26, 170, 130, .12);
}

.dashboard-context {
  min-width: 0;
  min-height: 52px;
  padding: 8px 10px;
  border: 1px solid var(--is-line);
  border-radius: 7px;
  background: var(--is-panel-muted);
}

.dashboard-context span,
.dashboard-context strong {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-context span {
  color: var(--is-muted);
  font-size: 10px;
  font-weight: 800;
}

.dashboard-context strong {
  margin-top: 3px;
  color: var(--is-ink);
  font-size: 13px;
  font-weight: 900;
}

.dashboard-priority {
  width: 100%;
  min-height: 54px;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) auto 20px;
  align-items: center;
  gap: 10px;
  padding: 8px 12px;
  border: 1px solid #ead9ae;
  border-radius: 8px;
  color: var(--is-ink);
  background: #fffaf0;
  text-align: start;
  transition: border-color .14s ease, background .14s ease;
}

.dashboard-priority:hover {
  border-color: #d6b968;
  background: #fff7e5;
}

.dashboard-priority-icon {
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border-radius: 7px;
  color: #9b6717;
  background: #fff0c9;
}

.dashboard-priority-icon svg {
  width: 17px;
  height: 17px;
}

.dashboard-priority-copy strong,
.dashboard-priority-copy span {
  display: block;
}

.dashboard-priority-copy strong {
  font-size: 13px;
  font-weight: 900;
}

.dashboard-priority-copy span {
  margin-top: 2px;
  color: #7f6b43;
  font-size: 11px;
}

.dashboard-priority-count {
  min-width: 30px;
  height: 28px;
  display: grid;
  place-items: center;
  padding: 0 8px;
  border-radius: 999px;
  color: #7b5315;
  background: #f9e7bd;
  font-size: 12px;
  font-weight: 900;
  font-variant-numeric: tabular-nums;
}

.dashboard-kpis,
.kpis {
  grid-template-columns: repeat(4, minmax(0, 1fr)) !important;
  gap: 10px !important;
  margin-bottom: 0 !important;
}

.dashboard-kpi,
.kpi {
  position: relative;
  min-height: 132px !important;
  padding: 14px !important;
  display: grid !important;
  grid-template-rows: auto 1fr auto auto !important;
  gap: 7px !important;
  overflow: hidden;
  border: 1px solid var(--is-line) !important;
  border-radius: 8px !important;
  background: #fff !important;
  box-shadow: var(--is-shadow) !important;
  color: inherit;
  text-align: start;
}

.dashboard-kpi:hover {
  border-color: var(--is-line-strong) !important;
  transform: translateY(-1px);
}

.dashboard-kpi-head {
  min-width: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.dashboard-kpi-label {
  overflow: hidden;
  color: var(--is-muted) !important;
  font-size: 11px !important;
  font-weight: 900 !important;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-kpi .item-icon,
.kpi .item-icon {
  width: 32px;
  height: 32px;
  border-radius: 7px;
  color: var(--is-accent);
  background: var(--is-accent-soft);
}

.dashboard-kpi .item-icon svg {
  width: 17px;
  height: 17px;
}

.dashboard-kpi-value,
.dashboard-kpi strong,
.kpi strong {
  align-self: end;
  color: var(--is-ink);
  font-size: 30px !important;
  line-height: 1 !important;
  font-weight: 900;
  font-variant-numeric: tabular-nums;
}

.dashboard-kpi-foot {
  min-width: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  color: var(--is-muted);
  font-size: 10.5px;
  font-weight: 800;
}

.dashboard-kpi-foot span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-kpi-foot svg {
  width: 14px;
  height: 14px;
  flex: 0 0 auto;
}

.dashboard-kpi-meter {
  height: 4px;
  overflow: hidden;
  border-radius: 999px;
  background: #edf2f0;
}

.dashboard-kpi-meter span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: var(--is-accent);
}

.dashboard-kpi[data-tone="blue"] .item-icon { color: #28678e; background: #eaf3f8; }
.dashboard-kpi[data-tone="blue"] .dashboard-kpi-meter span { background: #3e82a9; }
.dashboard-kpi[data-tone="amber"] .item-icon { color: #9a681b; background: #fff3d9; }
.dashboard-kpi[data-tone="amber"] .dashboard-kpi-meter span { background: #d59b35; }
.dashboard-kpi[data-tone="violet"] .item-icon { color: #6251a7; background: #f0edff; }
.dashboard-kpi[data-tone="violet"] .dashboard-kpi-meter span { background: #7a68bd; }

.dashboard-grid {
  grid-template-columns: minmax(0, 1.5fr) minmax(330px, .82fr) !important;
  gap: 10px !important;
  align-items: start;
}

.dashboard-stack {
  gap: 10px !important;
}

.dashboard-stack > .card {
  overflow: hidden;
}

.dashboard-status-card .card-body {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
}

.dashboard-action {
  width: 100%;
  border: 1px solid transparent !important;
  border-radius: 7px !important;
  background: transparent !important;
  box-shadow: none !important;
  text-align: start;
}

.dashboard-action:hover {
  border-color: var(--is-line) !important;
  background: var(--is-panel-muted) !important;
  transform: none !important;
}

.dashboard-status-action {
  min-height: 68px;
  display: grid;
  grid-template-columns: 10px minmax(0, 1fr) auto;
  align-items: center;
  gap: 9px;
  padding: 8px 9px;
  border-color: var(--is-line) !important;
  background: #fff !important;
}

.dashboard-status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #56849c;
}

.dashboard-status-dot.teal { background: #16957d; }
.dashboard-status-dot.blue { background: #4384b0; }
.dashboard-status-dot.amber { background: #d39a35; }
.dashboard-status-dot.red { background: #ce5d56; }
.dashboard-status-dot.violet { background: #7d6bc0; }

.dashboard-status-copy {
  min-width: 0;
}

.dashboard-status-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.dashboard-status-title strong {
  overflow: hidden;
  color: var(--is-ink);
  font-size: 11px;
  font-weight: 900;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.dashboard-status-title span {
  color: var(--is-muted);
  font-size: 10px;
  font-variant-numeric: tabular-nums;
}

.dashboard-meter {
  height: 4px !important;
  margin-top: 7px;
  background: #edf2f0 !important;
}

.dashboard-meter span {
  background: var(--is-accent) !important;
}

.dashboard-status-value {
  min-width: 28px;
  color: var(--is-ink);
  font-size: 15px;
  font-weight: 900;
  text-align: center;
  font-variant-numeric: tabular-nums;
}

.dashboard-action .item {
  min-height: 52px;
  padding: 7px 8px !important;
  border: 0 !important;
}

.dashboard-action .item strong {
  font-size: 12px;
}

.dashboard-action .item span {
  font-size: 10.5px;
}

.dashboard-row {
  min-height: 54px !important;
  padding: 7px 8px !important;
  border: 0 !important;
}

.dashboard-row strong {
  font-size: 12px !important;
}

.dashboard-row span {
  font-size: 10.5px !important;
}

.metric-grid {
  gap: 7px !important;
}

.mini-metric {
  min-height: 74px;
  border-color: var(--is-line) !important;
  border-radius: 7px !important;
  background: var(--is-panel-muted) !important;
}

/* Inbox */
.inbox-layout {
  grid-template-columns: minmax(316px, 342px) minmax(480px, 1fr) minmax(292px, 326px) !important;
  gap: 0 !important;
  height: 100%;
  background: var(--is-line);
}

.conversation-list,
.thread,
.inspector {
  min-height: 0;
  border: 0 !important;
  border-radius: 0 !important;
  box-shadow: none !important;
}

.conversation-list {
  border-inline-end: 1px solid var(--is-line) !important;
  background: #fff !important;
}

.conversation-list > .card-head {
  min-height: 54px !important;
  background: #fff;
}

.conversation-list > .card-head h3 {
  font-size: 16px !important;
}

.conversation-tools {
  gap: 8px !important;
  padding: 9px 10px 8px !important;
  border-bottom: 1px solid var(--is-line) !important;
  background: var(--is-panel-muted) !important;
}

.conversation-search-field {
  height: 38px !important;
}

.conversation-filter-row {
  display: flex !important;
  grid-template-columns: none !important;
  gap: 6px !important;
  overflow-x: auto;
  padding-bottom: 2px;
  scrollbar-width: none;
  scroll-snap-type: x proximity;
}

.conversation-filter-row::-webkit-scrollbar {
  display: none;
}

.conversation-filter-row select {
  width: auto !important;
  min-width: 104px !important;
  max-width: 152px;
  height: 32px !important;
  flex: 0 0 auto;
  padding-inline: 8px 24px !important;
  border: 1px solid var(--is-line-strong) !important;
  border-radius: 7px !important;
  background-color: #fff !important;
  color: #405056 !important;
  font-size: 10.5px !important;
  font-weight: 800 !important;
  scroll-snap-align: start;
}

#conversationList {
  padding: 0 !important;
  background: #fff;
}

.conv-row {
  grid-template-columns: 42px minmax(0, 1fr) minmax(88px, auto) !important;
  gap: 9px !important;
  min-height: 86px !important;
  margin: 0 !important;
  padding: 9px 10px !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: #fff !important;
  box-shadow: none !important;
}

.conv-row::after {
  inset-inline: 61px 10px !important;
  bottom: 0 !important;
  background: var(--is-line) !important;
}

.conv-row:hover {
  background: #f7faf9 !important;
}

.conv-row.active {
  background: var(--is-accent-soft) !important;
  box-shadow: inset 3px 0 0 var(--is-accent) !important;
}

html[dir="rtl"] .conv-row.active {
  box-shadow: inset -3px 0 0 var(--is-accent) !important;
}

.conv-row .avatar {
  width: 42px;
  height: 42px;
  border: 1px solid rgba(8, 122, 111, .12);
  background: #e7f3f0;
  color: var(--is-accent);
  font-size: 14px;
}

body[data-tenant="amanty"] .conv-row .avatar {
  border-color: rgba(180, 22, 98, .12);
  background: #fff0f6;
}

.conv-main {
  gap: 2px !important;
}

.conv-phone-title {
  display: block;
  max-width: 100%;
  overflow: hidden;
  color: var(--is-ink);
  font-size: 13px !important;
  font-weight: 900 !important;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}

.conv-contact {
  color: #52636a !important;
  font-size: 10.5px !important;
  font-weight: 800;
}

.conv-preview {
  color: var(--is-muted) !important;
  font-size: 10.5px !important;
  line-height: 1.35;
}

.conv-side {
  min-width: 88px !important;
  gap: 5px !important;
}

.conv-time {
  color: var(--is-muted) !important;
  font-size: 9.5px !important;
  font-variant-numeric: tabular-nums;
}

.conv-badge-row {
  gap: 4px !important;
  justify-content: flex-end;
}

.label-badge,
.unread-badge {
  min-height: 19px;
  padding: 2px 5px !important;
  border-radius: 999px !important;
  font-size: 8.5px !important;
  line-height: 1.1;
}

.label-badge svg,
.unread-badge svg {
  width: 10px !important;
  height: 10px !important;
}

.thread {
  position: relative;
  border-inline-end: 1px solid var(--is-line) !important;
  background: #dfe7e2 !important;
}

.thread-head,
.thread-header {
  min-height: 62px !important;
  padding: 8px 11px !important;
  border-bottom: 1px solid var(--is-line) !important;
  background: #fff !important;
  backdrop-filter: none !important;
}

.thread-profile {
  grid-template-columns: 42px minmax(0, 1fr) !important;
  gap: 9px !important;
}

.thread-profile .avatar {
  width: 42px;
  height: 42px;
}

.thread-profile strong {
  color: var(--is-ink);
  font-size: 13px;
  font-weight: 900;
}

.thread-sub {
  color: var(--is-muted) !important;
  font-size: 10px !important;
}

.thread-source-visual {
  margin-top: 3px;
}

.thread-actions {
  gap: 5px !important;
}

.thread-actions .status-select {
  max-width: 164px !important;
  height: 36px;
  border-color: var(--is-line-strong) !important;
  background: var(--is-panel-muted) !important;
  font-size: 11px;
}

.presence-alert {
  min-height: 34px;
  border-bottom: 1px solid #ead7a4;
  background: #fff7dd !important;
  color: #72551b !important;
  font-size: 10.5px;
}

.chat-search-bar {
  min-height: 38px;
  padding: 5px 10px !important;
  border-bottom: 1px solid var(--is-line) !important;
  background: #f8faf9 !important;
}

.chat-search-bar input {
  height: 28px;
  border: 1px solid transparent !important;
  background: transparent !important;
  font-size: 11px;
}

.message-pane {
  padding: 16px clamp(12px, 3vw, 38px) 20px !important;
  background-color: #dfe7e2;
}

body[data-tenant="amanty"] .thread,
body[data-tenant="amanty"] .message-pane {
  background-color: #e8e2df !important;
}

.bubble {
  max-width: min(74%, 620px) !important;
  padding: 9px 11px !important;
  border: 1px solid rgba(28, 45, 52, .06) !important;
  border-radius: 8px !important;
  box-shadow: 0 1px 2px rgba(18, 35, 42, .08) !important;
  line-height: 1.55;
}

.bubble.in {
  background: #fff !important;
}

.bubble.out {
  background: #d8f1e4 !important;
}

body[data-tenant="amanty"] .bubble.out {
  background: #fde7f0 !important;
}

.message-status {
  margin-top: 4px;
  font-size: 9.5px !important;
}

.system-event,
.date-separator,
.new-conversation-event span {
  border-radius: 999px !important;
  box-shadow: none !important;
}

.media-message img,
.media-message video {
  width: auto !important;
  max-width: min(100%, 520px) !important;
  max-height: min(56dvh, 540px) !important;
  border-radius: 7px !important;
  object-fit: contain !important;
  background: #182024 !important;
}

.voice-message,
.voice-recorder,
.quick-replies-menu,
.quick-reply-option,
.attachment-menu,
.attach-option,
.flow-summary-card {
  border-radius: 8px !important;
}

.composer {
  padding: 8px 10px !important;
  border-top: 1px solid var(--is-line) !important;
  background: #f6f8f7 !important;
  backdrop-filter: none !important;
}

.composer-main {
  gap: 7px !important;
}

.composer textarea {
  border-color: var(--is-line-strong) !important;
  background: #fff !important;
}

.inspector {
  background: #fbfcfc !important;
}

.inspector > .card-head {
  background: #fff;
}

.inspector .card-body {
  padding: 12px !important;
  overflow-y: auto !important;
  scrollbar-gutter: stable;
}

.inspector .form-row {
  margin: 0;
  padding: 12px 0;
  border-bottom: 1px solid var(--is-line);
}

.inspector .form-row:first-child {
  padding-top: 0;
}

.inspector .form-row:last-child {
  border-bottom: 0;
}

.inspector .form-row label {
  color: #4f6066;
  font-size: 10.5px;
}

.internal-notes-box textarea,
.form-row select,
.form-row input,
.form-row textarea {
  border-color: var(--is-line-strong) !important;
  border-radius: 7px !important;
  background: #fff !important;
  box-shadow: none !important;
}

/* Data-heavy admin pages */
.agents-layout {
  grid-template-columns: minmax(620px, 1.55fr) minmax(290px, .65fr) !important;
  gap: 10px !important;
  margin-top: 10px;
}

.table {
  border-collapse: separate;
  border-spacing: 0;
  background: #fff;
}

.table th {
  position: sticky;
  top: 0;
  z-index: 2;
  height: 42px;
  padding: 9px 11px !important;
  border-bottom: 1px solid var(--is-line-strong) !important;
  color: #59696f !important;
  background: #f7f9f8 !important;
  font-size: 10.5px;
  text-transform: none;
}

.table td {
  height: 52px;
  padding: 9px 11px !important;
  border-bottom: 1px solid var(--is-line) !important;
  font-size: 11.5px;
}

.table tbody tr:hover {
  background: #f6faf8 !important;
}

.agent-toolbar {
  gap: 5px !important;
}

.flow-board {
  grid-template-columns: repeat(4, minmax(0, 1fr)) !important;
  gap: 10px !important;
}

.flow-card {
  min-height: 170px;
  padding: 15px !important;
}

.grid-3 {
  gap: 10px !important;
}

#screen-settings .grid-3 {
  grid-template-columns: minmax(0, 1.45fr) minmax(300px, .55fr) !important;
  align-items: start;
}

#screen-settings .card[data-settings-only="true"],
#screen-settings #metaSettingsCard {
  grid-column: 1;
}

#screen-settings .card:not([data-settings-only="true"]):not(#metaSettingsCard) {
  grid-column: 2;
}

.meta-accounts-summary {
  gap: 8px !important;
}

.meta-account-card,
.status-card {
  border-color: var(--is-line) !important;
}

.modal-backdrop {
  background: rgba(10, 26, 31, .48) !important;
  backdrop-filter: blur(3px);
}

.modal {
  border: 1px solid var(--is-line) !important;
  border-radius: 8px !important;
  box-shadow: 0 24px 70px rgba(9, 25, 31, .2) !important;
}

.modal-head {
  border-bottom-color: var(--is-line) !important;
}

.mobile-nav-scrim,
.mobile-bottom-nav {
  display: none;
}

@media (max-width: 1180px) and (min-width: 761px) {
  :root {
    --is-sidebar: 220px;
  }

  .inbox-layout {
    grid-template-columns: minmax(300px, 328px) minmax(430px, 1fr) !important;
  }

  .mobile-inspector-toggle {
    display: inline-grid !important;
  }

  .inspector {
    display: none !important;
    position: fixed !important;
    z-index: 91;
    inset-block: 66px 12px;
    inset-inline-end: 12px;
    width: min(360px, calc(100vw - 24px));
    border: 1px solid var(--is-line) !important;
    border-radius: 8px !important;
    box-shadow: 0 24px 70px rgba(9, 25, 31, .2) !important;
  }

  body.mobile-inspector-open .inspector {
    display: flex !important;
  }

  body.mobile-inspector-open .inspector-scrim {
    display: block !important;
  }

  .dashboard-command {
    grid-template-columns: minmax(0, 1fr) minmax(330px, .7fr);
  }

  .dashboard-grid {
    grid-template-columns: minmax(0, 1.35fr) minmax(300px, .8fr) !important;
  }
}

@media (max-width: 980px) and (min-width: 761px) {
  .app {
    grid-template-columns: var(--is-rail) minmax(0, 1fr) !important;
  }

  .app > .sidebar {
    display: none;
  }

  .dashboard-command,
  .dashboard-grid {
    grid-template-columns: 1fr !important;
  }

  .dashboard-kpis,
  .kpis {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  }

  .agents-layout,
  #screen-settings .grid-3 {
    grid-template-columns: 1fr !important;
  }

  #screen-settings .card {
    grid-column: 1 !important;
  }
}

@media (max-width: 760px) {
  :root {
    --is-mobile-bar: 52px;
    --is-mobile-nav: 58px;
  }

  html,
  body {
    width: 100%;
    height: 100%;
    overflow: hidden !important;
    background: #fff !important;
  }

  .mobile-bar {
    position: fixed;
    z-index: 85;
    inset: 0 0 auto;
    height: var(--is-mobile-bar) !important;
    min-height: var(--is-mobile-bar) !important;
    display: flex !important;
    padding: 0 12px !important;
    border-bottom: 1px solid rgba(255, 255, 255, .1);
    background: var(--is-nav) !important;
    color: #fff !important;
  }

  .mobile-bar strong {
    font-size: 15px;
    font-weight: 900;
  }

  .mobile-bar .icon-btn {
    width: 38px;
    height: 38px;
    border-color: rgba(255, 255, 255, .16) !important;
    background: rgba(255, 255, 255, .08) !important;
    color: #fff !important;
  }

  .mobile-nav-scrim {
    position: fixed;
    z-index: 82;
    inset: 0;
    width: 100%;
    height: 100%;
    border: 0;
    background: rgba(8, 22, 27, .38);
  }

  body.mobile-nav-open .mobile-nav-scrim {
    display: block;
  }

  .app,
  .app.inbox-mode {
    position: fixed;
    inset: var(--is-mobile-bar) 0 0;
    display: block !important;
    width: 100%;
    height: calc(100dvh - var(--is-mobile-bar)) !important;
  }

  .rail {
    display: none !important;
  }

  .app > .sidebar,
  .app.inbox-mode > .sidebar {
    position: fixed !important;
    z-index: 84;
    inset-block: var(--is-mobile-bar) 0;
    inset-inline-start: 0;
    width: min(304px, 84vw) !important;
    min-width: 0 !important;
    display: flex !important;
    border-inline-end: 1px solid var(--is-line) !important;
    background: #fff !important;
    box-shadow: 0 20px 60px rgba(8, 24, 29, .2) !important;
    transform: translateX(110%);
    transition: transform .18s ease;
  }

  html[dir="ltr"] .app > .sidebar,
  html[dir="ltr"] .app.inbox-mode > .sidebar {
    transform: translateX(-110%);
  }

  body.mobile-nav-open .app > .sidebar,
  body.mobile-nav-open .app.inbox-mode > .sidebar {
    transform: translateX(0);
  }

  .sidebar .side-head {
    padding: 16px 14px !important;
  }

  .sidebar .product small {
    display: block !important;
  }

  .app.inbox-mode .sidebar .product h1,
  .app.inbox-mode .sidebar .product small {
    display: block !important;
  }

  .app.inbox-mode .sidebar .search {
    display: grid !important;
  }

  .sidebar .nav-list {
    display: grid !important;
    gap: 4px !important;
    padding: 10px !important;
    overflow-y: auto !important;
  }

  .sidebar .nav-item {
    width: 100%;
    min-width: 0 !important;
    grid-template-columns: 26px minmax(0, 1fr) auto !important;
  }

  .sidebar .nav-item span:not(.count),
  .sidebar .nav-item .count,
  .app.inbox-mode .sidebar .nav-item span:not(.count),
  .app.inbox-mode .sidebar .nav-item .count {
    display: inline !important;
  }

  .workspace {
    height: 100%;
    min-height: 0 !important;
  }

  .topbar {
    position: relative !important;
    top: auto !important;
    min-height: 50px !important;
    height: 50px !important;
    grid-template-columns: minmax(0, 1fr) auto !important;
    gap: 6px !important;
    padding: 6px 9px !important;
    background: #fff !important;
  }

  .top-title h2 {
    font-size: 15px !important;
  }

  .top-title p,
  .top-actions .admin-action,
  .top-actions .user-chip,
  .top-actions #healthBtn,
  .top-actions > .primary,
  .top-actions > .ghost:not(#logoutBtn) {
    display: none !important;
  }

  .top-actions {
    overflow: visible !important;
    padding: 0 !important;
  }

  .top-actions .language-select {
    width: 88px !important;
    min-width: 88px !important;
    height: 36px !important;
    font-size: 11px;
  }

  .top-actions #logoutBtn {
    width: 36px !important;
    min-width: 36px !important;
    height: 36px !important;
    padding: 0 !important;
  }

  .top-actions #logoutBtn span {
    display: none !important;
  }

  .content,
  .app.inbox-mode .content {
    height: calc(100% - 50px);
    min-height: 0;
    padding: 0 0 var(--is-mobile-nav) !important;
    overflow-y: auto !important;
  }

  .app.inbox-mode #screen-inbox,
  .inbox-layout {
    height: 100% !important;
  }

  .inbox-layout {
    display: block !important;
    background: #fff;
  }

  .conversation-list {
    height: 100%;
    min-height: 0 !important;
    max-height: none !important;
  }

  .conversation-list > .card-head {
    min-height: 48px !important;
    padding: 8px 12px !important;
  }

  .conversation-tools {
    position: sticky;
    z-index: 4;
    top: 0;
    padding: 8px 10px !important;
  }

  .conversation-filter-row {
    display: flex !important;
    flex-wrap: nowrap !important;
  }

  .conversation-filter-row select {
    min-width: 112px !important;
    max-width: 150px;
  }

  .conv-row {
    grid-template-columns: 42px minmax(0, 1fr) minmax(88px, auto) !important;
    min-height: 88px !important;
    padding-inline: 12px !important;
  }

  #conversationList {
    padding-bottom: calc(var(--is-mobile-nav) + env(safe-area-inset-bottom)) !important;
  }

  .mobile-bottom-nav {
    position: fixed;
    z-index: 80;
    inset: auto 0 0;
    height: calc(var(--is-mobile-nav) + env(safe-area-inset-bottom));
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    padding: 4px 8px env(safe-area-inset-bottom);
    border-top: 1px solid var(--is-line);
    background: rgba(255, 255, 255, .98);
    box-shadow: 0 -6px 22px rgba(15, 31, 38, .06);
  }

  .mobile-bottom-nav button {
    min-width: 0;
    display: grid;
    place-items: center;
    align-content: center;
    gap: 2px;
    padding: 3px 2px;
    border-radius: 7px;
    color: #6b797e;
    font-size: 9px;
    font-weight: 800;
  }

  .mobile-bottom-nav button svg {
    width: 19px;
    height: 19px;
  }

  .mobile-bottom-nav button.active {
    color: var(--is-accent);
    background: var(--is-accent-soft);
  }

  body.mobile-thread-open .mobile-bar,
  body.mobile-thread-open .mobile-bottom-nav,
  body.mobile-thread-open .topbar,
  body.mobile-thread-open .sidebar {
    display: none !important;
  }

  body.mobile-thread-open .app,
  body.mobile-thread-open .app.inbox-mode {
    inset: 0;
    height: 100dvh !important;
  }

  body.mobile-thread-open .workspace,
  body.mobile-thread-open .content,
  body.mobile-thread-open #screen-inbox,
  body.mobile-thread-open .inbox-layout {
    height: 100dvh !important;
    min-height: 0 !important;
    padding: 0 !important;
  }

  body.mobile-thread-open .thread {
    height: 100dvh !important;
    min-height: 100dvh !important;
    display: flex !important;
  }

  body:not(.mobile-thread-open) .thread,
  body:not(.mobile-thread-open) .inspector {
    display: none !important;
  }

  .thread-head {
    min-height: 58px !important;
    padding: 7px 8px !important;
  }

  .thread-profile {
    grid-template-columns: 38px minmax(0, 1fr) !important;
  }

  .thread-profile .avatar {
    width: 38px;
    height: 38px;
  }

  .thread-actions .icon-btn:not(.mobile-inspector-toggle) {
    display: none !important;
  }

  .thread-actions .status-select {
    max-width: min(138px, 36vw) !important;
  }

  .mobile-inspector-toggle,
  .mobile-thread-back {
    display: inline-grid !important;
  }

  .message-pane {
    padding: 12px 9px 18px !important;
  }

  .bubble {
    max-width: 92% !important;
  }

  .composer {
    padding: 7px 8px max(7px, env(safe-area-inset-bottom)) !important;
  }

  .inspector {
    position: fixed !important;
    z-index: 92;
    inset: 0 !important;
    width: 100% !important;
    height: 100dvh;
    min-height: 0 !important;
    border: 0 !important;
    border-radius: 0 !important;
    background: #fff !important;
  }

  body.mobile-thread-open.mobile-inspector-open .inspector {
    display: flex !important;
  }

  body.mobile-inspector-open .inspector-scrim {
    display: none !important;
  }

  .dashboard-root {
    padding: 10px;
  }

  .dashboard-command {
    min-height: 0;
    grid-template-columns: 1fr;
    gap: 12px;
    padding: 14px;
  }

  .dashboard-command h3 {
    font-size: 20px;
  }

  .dashboard-command-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .dashboard-priority {
    grid-template-columns: 32px minmax(0, 1fr) auto;
  }

  .dashboard-priority > svg {
    display: none;
  }

  .dashboard-kpis,
  .kpis {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
    gap: 8px !important;
  }

  .dashboard-kpi,
  .kpi {
    min-height: 116px !important;
    padding: 11px !important;
  }

  .dashboard-kpi-value,
  .dashboard-kpi strong,
  .kpi strong {
    font-size: 24px !important;
  }

  .dashboard-grid,
  .agents-layout,
  .flow-board,
  .grid-3,
  #screen-settings .grid-3 {
    grid-template-columns: 1fr !important;
  }

  .dashboard-status-card .card-body {
    grid-template-columns: 1fr;
  }

  #screen-settings .card {
    grid-column: 1 !important;
  }

  .agents-layout,
  .flow-board,
  #screen-settings .grid-3,
  #screen-agents > .kpis,
  #screen-calls > .kpis,
  #screen-campaigns > .grid-3 {
    margin: 10px;
  }

  .table-wrap,
  .card-body {
    overflow-x: auto;
  }

  .table {
    min-width: 680px;
  }
}

@media (max-width: 420px) {
  .dashboard-kpis,
  .kpis {
    grid-template-columns: 1fr !important;
  }

  .dashboard-kpi,
  .kpi {
    min-height: 104px !important;
  }

  .dashboard-command-meta {
    grid-template-columns: 1fr;
  }

  .dashboard-live-state {
    grid-column: 1;
  }

  .conv-row {
    grid-template-columns: 38px minmax(0, 1fr) minmax(82px, auto) !important;
    padding-inline: 9px !important;
  }

  .conv-row .avatar {
    width: 38px;
    height: 38px;
  }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    scroll-behavior: auto !important;
    animation-duration: .01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .01ms !important;
  }
}